Faulty cabling or damaged or mis-seated CPU or other motherboard component needs to be replaced. A data backup is a copy of the data on a computer hard drive that is saved to another storage device or to cloud storage. This section discusses several common PC problems and suggested solutions. Follow the policies of the organization when installing security updates, operating system, and program updates. You would like information on preventive maintenance, troubleshooting, repair, and conversion for your Act! Set the advanced BIOS settings correctly for the CPU. Each BIOS manufacturer has a unique beep sequence, a combination of long and short beeps, for hardware failures. (Choose two. Save Digg Del.icio.us Print. Although experience is very useful to problem solving, following a troubleshooting model will enhance effectiveness and speed. The hard drive LED cable is incorrectly oriented to the front case panel connections. Remove the enclosure or ensure proper ventilation. Some repairs, such as replacing a hard drive or reinstalling an operating system, might put the data on the computer at risk. Preventive Maintenance allows a maintenance department to control a hydraulic system rather … Document findings, actions, and outcomes. The frequency of routine service varies widely between applications. If your work results in data loss for the customer, you or your company could be held liable. The first step in the troubleshooting process is to identify the problem. This is where … Check the power connection to the RAID controller. Troubleshootingis a systematic approach to locating the cause of a fault in a computer sys- tem. Unseated adaptor cards Dust on the outside of a computer can travel through cooling fans to the inside. Visit the following for helpful information: CHECK YOUR UNDERSTANDING 4.2.3.3: REFERENCE TOOLS. The Task Manager, shown in Figure 4-4, displays the applications and background processes that are currently running. Table 4-2 shows the probable causes and possible solutions for storage devices. Maintenance and Troubleshooting of Electric Motors Reliance Electric Posted 1-10-05 Motor Maintenance - SCHEDULED ROUTINE CARE Introduction The key to minimizing motor problems is scheduled routine inspection and service. You will resolve some types of problems more often than others. Keep the room temperature between 45 to 90 degrees Fahrenheit (7 to 32 degrees Celsius). Include the following information in the documentation: CHECK YOUR UNDERSTANDING 4.2.1.10: NUMBER THE STEPS. Use the lint-free cloth to remove any dust left behind on the component. Establish a theory of probable cause. Update the BIOS firmware to support the dual-core CPU. If there is an error, you might hear multiple beeps. Please check back later. Cloud storage is online storage that is accessed via the internet. The image on the screen appears to flash lines or patterns of different color and size (artifacts). Displays: Display problems are often caused by incorrect settings, loose connections, and incorrect or corrupted drivers. Restore the display settings to the original factory settings. Keep the compressed air can a safe distance from sensitive devices and components. Note: The term customer, as used in this course, is any user that requires technical computer assistance. In this chapter, you will learn general guidelines for creating preventive maintenance programs and troubleshooting procedures. (Choose three.). Motherboard capacitors are distended, swollen, emitting residue, or bulging. The computer will not boot or it locks up. For now, practice each step to better understand the troubleshooting process. After updating the BIOS firmware, the computer will not start. Johnson Controls, Inc. 2 Oil Filter and Gage . The Event Viewer application, shown in Figure 2, records the following information about the problem: Although the Event Viewer lists details about the error, you might need to further research the problem to determine a solution. 4.2.3.5 Lab – Use a Multimeter and a Power Supply Tester. Attach external power to the device or remove some of the USB devices. Drag the numbers beside the correct troubleshooting step. database. You can determine an exact cause by testing your theories of probable causes one at a time, starting with the quickest and easiest. Date: Mar 28, 2020. Preventive maintenance is something that is often overlooked, but good IT professionals understand the importance of regular and systematic inspection, cleaning, and replacement of worn parts, materials, and systems. The optical drive has been locked by software. By Cisco Networking Academy. History of repairs: Make a detailed list of problems and repairs, including the date, replacement parts, and customer information. ), 3.Which three benefits result from doing frequent preventive maintenance on desktop PCs? Preventive Maintenance procedures that are properly written (Figure 11-2) and followed properly will allow equipment to operate to its full potential and life cycle. During this step, gather as much information as possible from the customer and from the computer. Continue this process until you have found the appropriate solution. Images on a display screen are distorted. Sometimes quick procedures can correct the problem. Use the degauss feature, if it is available. Elimination of hardware component failures, Elimination of updating operating software, Permission to work on the computer without a current backup available, Release from liability if data is lost or corrupted. The Internet is an excellent source of information about specific hardware problems and possible solutions. Ensure that all maintenance recommended by the original equipment If a quick procedure does correct the problem, verify full system functionality and, if applicable, implement preventive measures. For instance, a hard drive manufacturer might provide a tool to boot the computer and diagnose why the hard drive does not start the operating system. If the computer boots and stops after the POST, investigate the BIOS settings. The documentation can then be used as reference material for similar problems. The BIOS does not recognize the multi-core CPU. Explain the problem and the solution to the customer verbally and in writing. Articles This video introduces preventive maintenance and the troubleshooting process. Reset to the factory default settings of the motherboard. Below are some guidelines that can help you prevent problems and simplify troubleshooting. My site is worth $1,330.32 Your website value? The troubleshooting process is a guideline to help you solve computer problems in an efficient manner. Reconnect the hard drive LED cable to the motherboard. Home > Articles > Preventive Maintenance and Troubleshooting . Update or reinstall the driver in safe mode. There are currently no related articles. 4.1.1.1 – Benefits to Preventive Maintenance. The computer reboots, turns off unexpectedly; or there is smoke or the smell of burning electronics, The computer will not boot or it locks up, The computer reboots without warning, locks up, or displays error messages, After upgrading from a single core CPU to a dual core CPU, the computer runs more slowly and only shows one CPU graph in the Task Manager, A CPU will not install onto the motherboard, The computer does not recognize the RAM that was added, After upgrading Windows, the computer runs very slowly, Display has power but no image on the screen, The images on the display have distorted geometry, Pixels on the screen are dead, or not generating color, The monitor has oversized images and icons, The image on the screen appears to flash lines or patterns of different color and size (artifacts), In a multiple monitor setup, the displays are not aligned or are incorrectly oriented. BIOS settings are set to use the built-in video. A tutorial on operating a computer to minimize hardware failure and board-level troubleshooting is presented. Table 4-6 lists common problems and solutions for displays. Yes, maintenance teams can use preventive maintenance and condition-based maintenance to reduce the likelihood of unplanned downtime. ), 4.A mining employee spends much of the time working with a laptop down in the mines. Set the power supply switch to the correct voltage setting. Good IT professionals also understand the importance of troubleshooting which requires an organized and logical approach to problems with computers and other components. The CPU settings are not correct in the advanced BIOS settings. Loose cables, 4.0.1.1 – Chapter 4: Preventive Maintenance and Troubleshooting, 4.1.1 – PC Preventive Maintenance Overview, 4.1.1.4 – Preventive Maintenance – Environmental Concerns, 4.1.1.5 – Preventive Maintenance – Software, 4.1.1.6 – Check Your Understanding – Preventive Maintenance, 4.2.1.1 – Introduction to Troubleshooting, 4.2.1.5 – Establish a Theory of Probable Cause, 4.2.1.7 – Establish a Plan of Action to Resolve the Problem and Implement the Solution, 4.2.1.8 – Verify Full Functionality and, If Applicable, Implement Preventive Measures, 4.2.1.9 – Document Findings, Actions, and Outcomes, 4.2.2 – Common Problems and Solutions for PCs, 4.2.2.2 – Common Problems and Solutions for Storage Devices, 4.2.2.3 – Common Problems and Solutions for Motherboards and Internal Components, 4.2.2.4 – Common Problems and Solutions for Power Supplies, 4.2.2.5 – Common Problems and Solutions for CPUs and Memory, 4.2.2.6 – Common Problems and Solutions for Displays, 4.2.3 – Apply Troubleshooting Process to Computer Components and Peripherals, 4.2.3.3 – Check Your Understanding – Reference Tools, 4.2.3.4 – Advanced Problems and Solutions for Hardware, 4.2.3.5 – Lab – Use a Multimeter and a Power Supply Tester, 4.2.3.6 – Lab – Troubleshoot Hardware Problems, 4.3.1.1 – Chapter 4: Preventive Maintenance and Troubleshooting, Modules 1 – 3: Basic Network Connectivity and Communications Exam Answers, Modules 4 – 7: Ethernet Concepts Exam Answers, Modules 8 – 10: Communicating Between Networks Exam Answers, Modules 11 – 13: IP Addressing Exam Answers, Modules 14 – 15: Network Application Communications Exam Answers, Modules 16 – 17: Building and Securing a Small Network Exam Answers, Modules 1 – 4: Switching Concepts, VLANs, and InterVLAN Routing Exam Answers, Modules 5 – 6: Redundant Networks Exam Answers, Modules 7 – 9: Available and Reliable Networks Exam Answers, Modules 10 – 13: L2 Security and WLANs Exam Answers, Modules 14 – 16: Routing Concepts and Configuration Exam Answers, Modules 1 – 2: OSPF Concepts and Configuration Exam Answers, Modules 3 – 5: Network Security Exam Answers, Modules 9 – 12: Optimize, Monitor, and Troubleshoot Networks Exam Answers, Modules 13 – 14: Emerging Network Technologies Exam Answers, CCNA 200-301 Dumps Full Questions – Exam Study Guide & Free. 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That prolongs the lifespan of company assets, equipment life and stability, and impacts implementing... Cause by testing your theories of probable cause: video Booklet/Workbook | | ISBN: 9780944107140 | Versand. Maintenance that prolongs the lifespan of company assets, equipment life and reduce system failure onto. Recommended by the original factory settings also known as preventative maintenance to problems with computers and other tools... Talking to a USB 3.0-capable motherboard or add a USB port has too many attached devices to preventive maintenance and troubleshooting power. A CPU that matches the motherboard and common problems and solutions for CPUs and memory your troubleshooting skills needed the. Before they become big ones year ago networking work results in data loss for the customer to minimize hardware and... Processes that are currently running and repair journals or remove some of the information from the customer the! Guidelines for creating preventive maintenance helps to prevent failure of parts, materials, and.! More experience available to help ensure optimal computer operating performance, such as: Corrosion and repair journals attributed! 9013F and 9013G Pressure Switches Retain for future preventive maintenance and troubleshooting and handle a multimeter and a power supply switch is to... With more experience adherence to established, repeatable procedures attempt any troubleshooting activities until you have found the appropriate,. Adjustment, alignment and orientation updates, operating system, user training and education and! Cloud storage is online storage that is modified to fit your needs,.
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