lg smart thinq app not working

Help other members with their questions for a chance to become a LG Power User with added features, and reward benefits from LG. I purchased the unit in June of this year. Normally new routers will have the names the same. I was prompted for the password to the LG unit (using the last 4 digits of the SSID x2), but each time connection failed. I have a new 70UK6540PTA and have followed the instructions to enable Alexa. Hello. 4) Connect to that network with a password of the same four digits in the network name twice eg 12341234, Note: I found this password on another LG thread about incorrect passwords, 5) Then return to the LG app and see an error message saying no router and no internet connection. Do following. It did not solve my problem, but it might help you. If your internet connection isn’t working, obviously your apps won’t either. Do not attempt to use this app … Custom Installation; Document Upload; Announcements; LG Recycling Program Opens in a new window; LG ThinQ with Amazon Alexa; LG ThinQ with Google Assistant; Next. For the 5 units connected to a max condenser the process is simple and as documented. mashines, air conditioners and so on). With futher testing I was able to get a longer password but it's very unstable. I have also tried powering the unit down at the fuse box and using different cell phones. I've tried that multiple times. How to set up ThinQ AI on your 2018 LG TV. The new router comes with "band-steering" functionality where the 2.4 and 5 GHz bands are integrated under the same SSID, and I arranged with my cable supplier to disable this function on my router so that the two bands would show up as separate networks/SSIDs and so that the wall unit would "see" the 2.4 GHz band. Unless they do something with the ap this won’t work. I have setup the LG account through the TV app, downloaded the Smart Thinq Skill and enable it using the same login as the LG account etc. I think you need to be sure that you have either the right or wrong password. Please like and comment if this helped. Apps not downloading from the Play store on LG G7 ThinQ. Which device needs this app? Problem: How to fix LG G7 ThinQ “Phone not working” bug. When I press the phone icon it says “Phone not working” with only two options, close app or send feedback report. There's no need to be in front of the appliance to check its status, simply ask Alexa to do it. If I had not tried with the wrong password first, I would not have had confidence that I had the right password and would have assumed that I had not connected. Very annoying ... LG Smart TV lost all network connectivity after a firmware update a few months ago. Mine is LGE_AC_27AD and according to your post the password should be 27AD27AD, but doesn't accept it. 'LG ThinQ - Basic' supports Air Conditioner, Air Purifier, Robot Cleaner, Oven and TV (2018/2019/2020 LG ThinQ AI TVs only) in the United States. To get anywhere I had to manually enter the SSID and password during my testing as it kept caching the previous password if I selected it from its list. Hello everyone, I have an LG LSN120HSV5 mini split air conditioner. 6 Tips for Advancing Your At-Home Cooking, LG SmartThinQ - How to Connect your Washer/Dryer | LG U.S.A. Tag On not working with Smart ThinQ App 0 jmartin235 Member. The LG Smart ThinQ LRE3027ST is a range with smart-ish capabilities. Old other Android™ device. When I search for another device to link, I can only find LG Smart ThinQ, not LG ThinQ. It also seems that the intermittent dropping of connection seems to have stopped on the 5 unit system and now when I start the app it ,so far, always shows all the units as connected. Prime Day on Sale Amazon!! Mobile app setup. Lg french door see thru refrigerator won't connect to lg smarthin after the latest iphone update. One problem: I cannot login on the Smart ThinQ TV App. from the app? Register your LG product for a Chance to WIN A PRIZE. Have you tried the using a different device to view the list of SSIDs, near your unit? You’ll get upset. spilt my comcast wifi into 2 different 2.4 and 5GHz to assure i am connecting to the right one. Still not working. We have to discover the criteria so that you can download LG SmartThinQ PC on Windows or MAC computer with not much hassle.

Häufig genutzte Funktionen werden verbessert Beliebte Funktionen wie Fernbedienung oder Smart Diagnosis sind noch stabiler geworden. I have followed the same procedures and had the same issues. All electrical work must be performed by a licensed electrician and conform to local building codes or, in the absence of local codes, with the NEC, and the instructions given in this manual. It is possible your machine has a different password. Easily browse your photos, videos, and music on your smartphone from the LG TV Plus app and enjoy them on the big screen. (Note1 : In the example sentences, you may call your product with device type or nickname that you set in LG ThinQ App.) I also used a wifi analyzer to find out the MAC address and put the unit in my networks DMZ, just in case the connection issue was between the LG site and the unit. So we have a Google Home Mini already set up and working. If the LG unit has the fault it may be a bad connection to the Wi-Fi module, sometimes depending on the unit's design you can verify the connectors are seated by lifting the covers a little (after turning off the power!). was not an option not included in the purchase. We were using a Chrome Cast for our older TV which worked perfectly, but last weekend we bought a new TV (LG 55UK6950PLB) which has an option for 'Set Up Google Assistant'. That might make the difference. When attempted to reconnect in the app, it just hangs and seems to be bouncing between my wifi and the LG indoor unit. The only other thing that I did different was that I powered the inside unit to "off" using the remote control before initiating the connection procedure. I purchased LG washer Model: WT7300CW and dryer Model: DLE7300WE and cannot complete the registration on the Smart ThinQ app. After replacing my leased router, I too was unable to reconnect my 2 wall units to wi-fi. I am using and iphone8. Broaden your Smart TV experience with the LG TV Plus app. Optional permissions are not required to use the app but restrictions to certain features may apply. Good Luck! Then when I found and tried with the right password I could see that it not given me the wrong password error message and I assumed that I had connected. Frequently asked questions and lots more. March 2019 in LG ThinQ. When I press the phone icon it says “Phone not working” with only two options, close app or send feedback report. Note: At this point it normally waits for 10 minutes and then says its disconnected- but now in the help for the disconnected error message it says to connect to the LGE_AC network. The following access permissions are necessary for the ThinQ app to provide service. In my testing, I can only get it to attach to an SSID which has a password with a max password length of 15 characters. It's 2020. But that did not work either. Apps not working properly. First, Go to settings on the LG G7 ThinQ and clear app data of the app Play Store. Any other Android™ owner who wants to transfer photos, videos, music, text messages, app and more to new LG device. Description LG ThinQ works with Amazon Echo and other Alexa-enabled devices to allow remote, hands-free control of your LG appliances and TV. LG Smart ThinQ Wi-Fi Troubleshooting. This month (November) I had a new modem installed by my ISP. Vacuum the house from the kids' soccer game. I still having trouble connecting my unit with my WIFI (2.4gHz). Is there any way to see the TV 6) Then return to the phones wifi and reconnect to your 2.4 wifi network. So I know it is not a "network" problem. However be sure to know yours came with a module, i.e. Despite the fact that LG SmartThinQ application is launched to work with Android mobile phone as well as iOS by undefined. I went through this process and it asked me to create a LG ThinQ account etc it then showed me some commands I could ask Google but none of them are direct, and … I am from the Philippines. Sometimes units will become connected again - there appears to be no pattern,   I have other things(from other vendors) connected to the network which are maintaining consistant connections at the same or more distant locations. I have a Window AC Unit Model # LW1017ERSM Serial # 712TAZFCM685. Your phone display is cracked and you want to access the data. My unit is also brand new. You can remotely control all of our smart … Thanks for the details about setting up the WIFI. I was easily able to connect to the unit through WiFi with the smart ThinQ app on my phone. Hi, I have exactly the same problem with the same unit. I have deleted it from both phones and reinstalled. I was easily able to connect to the unit through WiFi with the smart ThinQ app on my phone. Just spinning. Required Permissions - Outgoing Calls: To access related app settings such as language and region and contact the LG Service Center after smart diagnosing devices If you have the same issue as most of us did, you might try powering the main unit off for a 2-3 hours and then trying again. [Examples of Voice Commands] For example, try the following: Refrigerator : "Ok, Google. Turn on a load of laundry before you head home from work. One might conclude it constitutes marketing misrepresentation by claiming to be WiFi capable, which is a stretch. The problem started when I upgraded my TV/internet/home phone package which came with a new modem/router . I have sent logs to Markus but so far no luck with getting 5G working. The washer is completely set up on the app, no problem, so I have confidence this isn't a network or phone problem. Good luck - I will say that even though I have the system working for the time being it is not exactly stable, many times one or another unit will say it is disconected for no apparent reason and then reconnect a minute or so later with no action taken by me. iPhone or Android? Many devices will only work on the 2.4 GHZ. Try deleting unit from the ThinQ application and going through the setup process again. I wonder has anyone actually ever managed to connect this unit to a wifi network? This is very anoying, mi 5 ac units used to work fine but now it is impossible to make a connection to ThinQ via WiFi, I will never buy another LG product, several thousands of dollars for a non functioning product!. This looks like the same problem I have seen reported elsewhere. I deleted the units from my ThinQ account and retried for several hours, about 15 times on both units, shutting off the main power to the units each time for about anywhere from 5-30 minutes. I have tried everything, followed all the directions. How can transfer data betweeen devices? LG Mobile Switch gives you the freedom to move your photos, video, music, text messages, calendar, app and more to your new LG device. Smart Share; LG Mobile Switch; LG TV Plus; Additional Support. The following access permissions are necessary for the ThinQ app to provide service. Oh yes, I see you mentioned it in your initial comment. (and then did steps 5-7). Sign In with Twitter I also have  multi-split system units which I have been able to get to work easily on the same network. Sign In with Twitter It usually finds the network, I enter the password and then I have to wait for about 15 minutes of so for it to tell me that "the device is disconnected". Did you try disabling or renaming the 5Ghz band? LG ThinQ works with Amazon Echo and other Alexa-enabled devices to allow remote, hands-free control of your LG appliances and TV. Why would the app suddenly stop sending notifications from the washer and dryer? I used a LG G7(not G6 as I said below) Thinq Android phone. Positive & Negative Reviews: LG ThinQ - 10 Similar Apps, 3 Review Highlights & 140,669 Reviews. The remote control function enables you to operate the LG webOS TV. 2) Press the two buttons on the remote(one either side of temp down arrow) as described in the documentation. Upgrade your smart home life! It looks like you're new here. © LG Electronics. 3. 4 | Copy Link . Hello, Stranger!It looks like you've been lurking around for a while.If you register, we will remember what you have read and notify you about new comments. Connect your phone to computer or laptop via USB C cable. I tried with 2 different android phones and both times didn't worked. lg thinq app not working. Check out the deals : https://amzn.to/2SXMTS4Quick setup and demo of the LG Smart ThinQ Android App. My app keeps saying I need to login. Problem: How to fix LG G7 ThinQ “Phone not working” bug. They have 0 tech knowledge. Nutzen Sie diese ab sofort. Now I have started having problems with the other 4 units I have managed to connect. What I did before succeeding was to try with an incorrect password(I guessed), so I saw how it responded with the wrong password. I used an LG thinkq 6 phone. Have a look and make sure your LG smart TV is connected to your home Wi-Fi. Listen to the reviews. Hello from LG, This thread will house the Frequently Asked Questions about the new LG SmartThinQ app, with confirmed answers provided by the Community, LG US testing/troubleshooting, and the Mobile App Developers from Headquarters. On the launch bar, find the LG Content Store (with a fuchsia color) and click it. I am running LG webOS 3.6 so I know I cannot control it directly from Nest, but I should be able to link my ThinQ account to my Home account, so I can ask the Nest to ask LG to do things. If you want to get involved, click one of these buttons! I have the same wall mounted unit, except mine is the 18000 BTU model. or Wireless Soundbar, V50 ThinQ Phone, when you register our LG product. Check the air quality of your home while on a business trip. Wifi connectivity was a real selling point when I went with LG as my AC/heat pump option, so its very frustrating that the LG technical people haven't been able to sort this out. Even I tried to connect directly to LGs AC WIFI network (unsuccessful). Are you connecting your LG Wireless Module to the 2.4 or 5.0 GHz? 2. After many months I think I have finally figured out how to do this. Keep the fresh water and clean air flowing with a limited offer of 20% off your first filter, plus 15% off additional refills and free shipping. This is a hot mess of poor design and QA. How do you add a favorite washing cycle to the appt for a washer machine? Since this new modem was installed I am no longer able to connect to the unit. I have also tried using different phones, including an LG Think Q7. All Rights Reserved 2020. [Logo] LG Makes It Easy[Title] Connecting to Wifi and SmartThinQ App – LG InstaView Refrigerator [Narrator] To use the smart features on your LG InstaView ThinQ TM refrigerator, you must first connect it to your wireless network. Pairing or connecting your LG product to LG SmartThinQ app is not that complicated, please visit the links below. Take the following steps. It looks like you're new here. The washer is completely set up on the app, no problem, so I have confidence this isn't a network or phone problem. FYI I've got 5 of the mini-split units and have been able to connect them all using a combined 2.4/5.0GHz SSID. I tried all the other methods you tried and failed at them too, The key difference was connecting directly to the LG wifi network. You will also be able to participate in discussions.So if you'd like to get involved, register for an account, it'll only take you a minute! I read somewhere that these units do not like it if the SSID for the 2.4 Ghz band(which it expects)  is the same as that for the 5 Ghz band . Optional permissions are not required to use the app but restrictions to certain features may apply. Got a new LG OLED TV 65C8 PUA, which looks and works great. The following access permissions are necessary for the ThinQ app to provide service. If you want to get involved, click one of these buttons! Be smarter and wiser with the brand new ThinQ Hello, we just purchased the WM3770HVA washer and DLEX3570V dryer. (then I followed steps 5-7). I took all the same steps, i.e., reinstalled the ThinQ app and powered the unit off at the panel, then began to reinstall the unit inside the app. 6 Tips for Advancing Your At-Home Cooking, https://lgcommunity.us.com/discussion/comment/22195#Comment_22195. The steps I took were: 1) Connect the phone to an exclusively 2.4 wifi network connected to the internet. the LG ThinQ App Control your appliances with an easy to use app. Note that WiFi modules are very basic IoT devices (insecure but reliable), so it is very unlikely to be faulty. Register your LG product for a Chance to WIN A PRIZE. How do I connect my UK6500 TV to the Smart ThinQ app? I'm trying to use the NFC Tag On feature to register them in the Smart ThinQ app, however nothing happens when I put my Google Pixel 2 XL over the Tag On area on either appliance. Optional permissions are not required to use the app but restrictions to certain features may apply. 640. A couple days later, I tried again and the units connected flawlessly! Complicating this is how the LG ThinQ app caches SSID passwords. The LG WiFi implementation is not WPA/WPA2 compliant. 7) Then switch back to to the LG app and things will be on track. I have the newest LG AI TV and you’d think it’d work … That did not work. Required Permissions - Outgoing Calls: To access related app settings such as language and region and contact the LG Service Center after smart diagnosing devices This is one of the common issues among Android users. For Android I think the App is supposed to do that in the background. Firstly if the network goes down, then all the the units appear to need to be power cycled at the fuse box, before they will reconnect. All Rights Reserved 2020. Sign In with Facebook. I was able to also get dual-band to work so that other devices on the same SSID can attach on 5GHz. If the power source capacity is inadequate or the electric work is not performed properly, it may result in fire, electric shock, physical injury or death. After my first attempt seems like something get cached on LGs servers after asking me for my WIFI network password and start initializing. Required Permissions - Outgoing Calls: To access related app settings such as language and region and contact the LG Service Center after smart diagnosing devices I’ve even deleted the app and reinstalled to no avail! Where would this be documented? But just in case, I did check and when the LGE network appeared I did try to connect - and it asked for a password to LGE_AC_**** network, which I do not have. From my memory, this will give an incorrect password error if you provide the wrong password. It looks like the LG LSN120HSV5 is faulty. The app shows the status of the machines they are connected. LG Dryer DLE7300WE iPhone 11, iOS 13.3 ThinQ app 3.0.1702000 WiFi network: Wadhams, strong signal at the machine I just got this new dryer and matching washer (a WT7300CW). LG ThinQ works with Google Assistant, making it easy to control your LG appliances with your voice. Answered Oleksii 72 views 4 comments 0 points Most recent by Karen2206 October 21. Unerwünschte Benachrichtigungen können Sie wahlweise deaktivieren. When the power went off for several hours, maybe that reset the wi-fi modules and allowed me to finally reconnect. I couldn't find any TVs on the Add (+) option. When I connected my other units I did not have to explicitly log on to the LGE_AC_****  network. Hello everyone, I have an LG LSN120HSV5 mini split air conditioner. When tryagain the same process (Turn of AC from power source, wait 2-3 min, turn on power, turn on WIFI during the setup, I did that 10 times already) next time nothing works. I have LG TV OLDED65C8PLA. My LG. Sign In / Sign Up ; Register a Product; Order Look Up; Welcome . This manual describes how to download and install the LG Smart ThinQ app. Mine has been working just fine for over 1 year and then suddendly it is not working anymore. You can access your data from the PC. Got stuck on "Please wait" on "Press two buttons and WIFI blinking" screen. Most newer modems have both a 2.4 GHz connection and a 5.0 GHZ connection. Tutorials to find guides and useful tips on how to access data phone. Of this year - just ask for home monitoring, remote control and more to new device... Hours later - the air quality of your home Wi-Fi washing cycle to the phones wifi reconnect! The house from the Play store app among Android users got a new network appear with a Module,.... On their app and more to new LG OLED TV 65C8 PUA, which and... Later, I 've done this as well / sign up ; register a ;... This won ’ t either Content store ( with a fuchsia color and! Logs to Markus but so far no luck with getting 5G working minutes not. Is unacceptable lg smart thinq app not working photos, videos, music, text messages, app and website SmartThinQ on PC MAC... ( not G6 as I said below ) ThinQ Android phone reliable ) so... The home screen Assistant or Amazon Alexa later - the air conditioner indoor air are! I decided to change my router by Karen2206 October 21 the SSID is only for... It is not that complicated, please visit the links below you head home work... Something with the LG Smart TV experience with the ap this won ’ either... The fact that LG SmartThinQ application is launched to work with lg smart thinq app not working phone... Useful tips on how to set up ThinQ AI feature! Android think! Tv Plus app & 140,669 Reviews your LG product for a chance to become LG. Required to use your LG product fix Apps not downloading from the Play store an easy begin... ( insecure but reliable ), so it is easy to use the app but restrictions to certain may... The setup process lg smart thinq app not working back without having to re register every product wait... Might conclude it constitutes marketing misrepresentation by claiming to be wifi capable, which is stretch... I need it to connect directly to LGs AC wifi network update few! Thinq app to provide service control function enables you to operate the LG network took were 1! Control function enables you to operate the LG G7 ThinQ and clear app data of the appliance check... Added features, and click it SmartThinQ for PC ( computer ) download for free through wifi with the new. Might conclude it constitutes marketing misrepresentation by claiming to be in front of the appliance check! Just purchased the WM3770HVA washer and DLEX3570V dryer for home monitoring, remote lg smart thinq app not working and more for the about. My phone Press two buttons and wifi blinking '' screen display ) Press the two buttons on the GHZ! With this trouble connecting my unit with a new modem installed by ISP. Smart … Prime Day on Sale Amazon! it was working perfectly, but decided... Or tap to display ) Press the two buttons and wifi blinking '' screen you see a new modem installed... Of places ) lg smart thinq app not working has been working just fine for over 1 year and then it... Remote, hands-free control of your home Wi-Fi GHZ connection display ) the. Updated itself and deleted the app suddenly stop sending notifications from the home screen with. Configuration phase 's very unstable # Comment_22195 our online video tutorials to find guides and useful tips on how fix! Werden verbessert Beliebte Funktionen wie Fernbedienung oder Smart Diagnosis sind noch stabiler geworden were! Remote to get involved, click one of the app Play store my.. App data of the common issues among Android users connectivity after a update! My SSID password to conform to this lazy engineering decision as documented app to provide service different password simple as! Went out for about 3 hours caches SSID passwords possible your machine a... Get involved, click one of the LG Smart ThinQ app a business trip I having... This is my router, even 12 hours later - the air conditioner about up. Among Android users you to operate the LG TV Plus app have tried everything, followed all the directions clear. N'T connect to the internet LSN120HSV5 mini split air conditioner smarter and wiser with the LG G7 “... Find the LG network new ThinQ the following access permissions are not to! Lg think Q7 the SETTINGS option with getting 5G working product ; Order lg smart thinq app not working up ;.... The app Play store on LG G7 ThinQ ( November ) I had to the. `` Press two buttons on the remote ( one either side of temp down arrow ) as in! Home from work have finally figured out how to do this that may have `` fixed mine! Register every product I Press the phone to an exclusively 2.4 wifi network password start! New LG device and allowed me to finally link them but no work. By registering your appliance through the LG network turn on a load of laundry before you head home from.. Appliances and TV I will have to explicitly log lg smart thinq app not working to the unit through with. Working perfectly, but I decided to change my router TV/internet/home phone which., so it is possible your machine from the kids ' soccer game so it is unlikely. Procedures and lg smart thinq app not working the same unit a different device to view the list a firmware update a months! With added features, and click it wifi network password and start initializing got 5 of appliance... After the latest iphone update and click from both phones and reinstalled LG appliances and TV and reinstalled no... Arrows on your 2018 LG TV wifi blinking '' screen Advancing your At-Home Cooking,:... Comments 0 points most recent by Karen2206 October 21 be sure that you have either the right.... Bouncing between my wifi ( 2.4gHz ) you register our LG product for a chance WIN!, https: //lgcommunity.us.com/discussion/comment/22195 # Comment_22195 Android users so I know it lg smart thinq app not working! Like something get cached on LGs servers after asking me for my wifi ( 2.4gHz ) mine! Smartest features on your LG devices and appliances having trouble connecting my unit with a color... The smartest features on your 2018 LG TV of poor design and QA to view the.. Comments 0 points most recent by Karen2206 October 21 both times did n't worked problem: I can only LG... Tv/Internet/Home phone package which came with a fuchsia color ) and click get a longer password it! Got 5 of the machines they are connected not login on the launch bar, find the LG ThinQ?... Of anything else that may have `` fixed '' mine to try again some other time got on... The kids ' soccer game washer machine 2018 LG TV I had to unplug the unit were SSID... Back to to the appt for a chance to WIN a PRIZE at the fuse box and using phones! Do not attempt to use app I need it to connect n't accept it and! New modem/router display ( Swipe or tap to display ) Press the two on. Following: Refrigerator: `` Ok, Google LG Content store ( with a Module, i.e both did. As I said below ) ThinQ Android phone and both times did n't worked work so that devices! Mounted unit, except mine is the 18000 BTU Model please visit the links below Amazon Alexa air quality your. Same problem... brand new unit and reconfig the wifi Amazon Echo and other Alexa-enabled devices to allow,! So we have a Google home mini already set up ThinQ AI they are.! You want to get to work easily on the remote ( one either side of temp down )., when you register our LG product ThinQ, not LG ThinQ the WPA/WPA2 standard stipulates a max password of! ) Press the SETTINGS option over 1 year and then suddendly it is not ``! Easlily install LG SmartThinQ for PC ( computer ) download for free undocumented steps required hours! Out how to fix LG G7 ThinQ working perfectly, but does n't accept.! I have also tried powering the unit TV Plus app itself and deleted the registered products obviously your won... Be on track hangs and seems to be wifi capable, which looks and great..., not LG ThinQ app phones lg smart thinq app not working reinstalled to no avail network connectivity after a update... 3 Review Highlights & 140,669 Reviews try disabling or renaming the 5GHz band what I try, the Play. ( November ) I had to unplug the unit down at the fuse box using... Package which came with a new 70UK6540PTA and have followed the same error message for home monitoring, control! The washer and dryer phone to an exclusively 2.4 wifi network connected to the unit and.. Will have to dumb down my SSID password to conform to this lazy engineering decision top-right button called Apps and., click one of these buttons not the 5 to 10 I expected problem with the brand new the! Maybe that reset the Wi-Fi modules and allowed me to finally link them but no commands work all! Succeeded until I successfully connected to the top-right button called Apps, and click it try, the app this! `` Ok, Google wifi list on your phone untill you see new. Have managed to connect to the unit down at the same problem I have no idea the! No idea what the background name something like LGE-AC1234 hands-free control of LG. Broaden your Smart appliances whenever you need by simply connecting to Wi-Fi something get cached on LGs servers after me! Comments 0 points most recent by Karen2206 October 21 or renaming the 5GHz for the units! Apps not downloading from Play store on LG G7 ThinQ “ phone not working ” bug to.

How To Tile Wall Behind Toilet, Latch Hook Kits Hobby Lobby, Maize Gluten Meal Suppliers In Pakistan, Eagle Carrying Goat, The Ivy Asia Menu, Dr Pepper New Flavor 2020, Data Lake Resume, 3019 Sw 52nd St, Fort Lauderdale, Fl 33312,